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	<title>One of the Wolves &#187; best practices</title>
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		<title>Driving Best Practices?</title>
		<link>http://www.oneofthewolves.com/2008/12/15/driving-best-practices/</link>
		<comments>http://www.oneofthewolves.com/2008/12/15/driving-best-practices/#comments</comments>
		<pubDate>Mon, 15 Dec 2008 20:36:56 +0000</pubDate>
		<dc:creator>Tim Coulter</dc:creator>
				<category><![CDATA[Experiences]]></category>
		<category><![CDATA[Inferences]]></category>
		<category><![CDATA[Questions]]></category>
		<category><![CDATA[Testing]]></category>
		<category><![CDATA[best practices]]></category>

		<guid isPermaLink="false">http://www.oneofthewolves.com/?p=332</guid>
		<description><![CDATA[A recently-made mockup of The Open Planning Project&#8217;s website, released only within the company, shows an about page with a sub-heading and description that says we as a company are &#8220;driving best practices.&#8221; I haven&#8217;t made my distaste for this phrase known yet &#8212; and by no means is this post an announcement, though I [...]]]></description>
			<content:encoded><![CDATA[<p>A recently-made mockup of The Open Planning Project&#8217;s website, released only within the company, shows an about page with a sub-heading and description that says we as a company are &#8220;driving best practices.&#8221; I haven&#8217;t made my distaste for this phrase known yet &#8212; and by no means is this post an announcement, though I wouldn&#8217;t mind if they read it; but I am a bit surprised we use the term. Though some have said it better (well, <a href="http://www.satisfice.com/blog/archives/27">one at least</a>), here&#8217;s my impression of the phrase and how it appears to be used in our context:</p>
<ol>
<li>First, <a href="http://www.satisfice.com/blog/archives/27">I agree fully with James Bach</a>. Bias aside, best practices are like best friends: You never know when you&#8217;ll have a falling out. That&#8217;s sad, I know, but since I was little, I never wanted to choose a &#8220;best&#8221; friend because I thought it devalued the qualities of the other friends I had. Perhaps I&#8217;ll choose one <a href="http://en.wikipedia.org/wiki/Existence_precedes_essence">when I&#8217;m old</a>?</li>
<li>Through conversations with coworkers, most on the programming side, there seemed to be this implicit understanding that &#8220;best practice&#8221; really meant &#8220;the best practice we know of right now.&#8221; This still doesn&#8217;t pass the context argument, but there seems to be an understanding that &#8220;best,&#8221; here, is not absolute over time&#8230; though it sometimes seems to be touted as so. There also seems to be this notion of, &#8220;Most bridges are built in way X, and therefore, way X is the best practice.&#8221; This might actually hold some weight in the development side of software engineering just as I assume the phrase holds in <em>some</em> contexts within structural engineering &#8212; I mean, let&#8217;s not forget <a href="http://www.youtube.com/watch?v=P0Fi1VcbpAI">Tacoma Narrows</a>. But in testing, I&#8217;d assume stakeholders&#8217; interests (among other variables) are too fickle and disparate to choose one &#8220;best&#8221; way of managing them. (I&#8217;d love to hear more from structural engineering folks to see how this phrase is used, if at all.)</li>
<li>In my company, &#8220;best practice&#8221; feels like a marketing term. This is one of James&#8217; arguments. If the quality of the software produced is a measure of the practice (this isn&#8217;t always the case), I wouldn&#8217;t say our practices are &#8220;the best.&#8221; That said, if there&#8217;s truth in advertising, maybe there&#8217;s a context &#8212; perhaps a geospatial one, an area where TOPP excels &#8212; where we really <em>are</em> leading the practice. Does that mean we&#8217;re the &#8220;best&#8221;? I don&#8217;t know.</li>
</ol>
<p>I talked to the CEO of an optics-based software company recently, and he described his product not as the &#8220;best&#8221; product on the market, but as the best for a certain context &#8212; in his case, the high-end precision optics market. Not the low-to-mid end, where software is of lower quality but is much cheaper. I felt his description and use of the term &#8220;best&#8221; worked because he gave a context, though he <em>was</em> sampling over a single variable, quality, which to each person is fairly subjective &#8212; that is, if you subscribe to Jerry&#8217;s view, described <a href="http://www.stickyminds.com/pop_print.asp?ObjectId=7109&amp;ObjectType=COL">here</a>.</p>
<p>As humans, though, we seem to place the label &#8220;best&#8221; by ignoring variables we think are uninteresting, all with the intent of rallying behind a common leader. At one point, the software industry was led by IBM. After that it was Microsoft. Now it&#8217;s probably Google. Which is the best, you ask? That&#8217;s like asking <a href="http://news.yahoo.com/s/ap/20081118/ap_on_go_co/congress_autos">which is the best car company</a>. Maybe what you&#8217;re really asking is, &#8220;Which company hasn&#8217;t turned into an 800 lb. gorilla?&#8221;</p>
<p>I&#8217;ve probably belabored the point already, but the word &#8220;best,&#8221; in my opinion, is simply one person&#8217;s perception of the environment in which things exist, sampled at a certain point in time. They choose variables that they&#8217;re interested in, explicitly or implicitly, then find a leader amongst those available. What they don&#8217;t take into account when assigning their label is the concept of time, or that over time perceptions change. Or maybe they take time into account, but the &#8220;best&#8221; label simply doesn&#8217;t hold as things change. And we all know how fast the software world changes&#8230;</p>
<p>But again: The variables they sample over may not have value to others, even if the label holds, for them, over time.</p>
<p>My last analogy, simply because I had to hit home while making a cheap shot at <a href="http://www.people.com/people/article/0,26334,627413,00.html">Britney Spears</a>, is that maybe the concept of &#8220;best&#8221; in &#8220;best practice&#8221; is just as fickle as &#8220;&#8217;til death do us part&#8221; in 50% of American marriages. Perhaps we assign the term too quickly. Or, maybe, we&#8217;re just looking for social status in a world that rewards that sort of thing.</p>
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